Userpilot

SEPTEMBER 8, 2021

For the more tech-savvy product marketers out there, you can signal the task completion to your onboarding software by creating a custom event called "Task XYZ is complete." Digital agencies who post on behalf of multiple brands. For non-technical product managers, this is a huge win. All you need is a few clicks.

Analytic Tools 85

Analytic Tools Feedback Software Onboarding KPIs Software Review 85

Userpilot

JULY 13, 2021

For each user that activates, that’s one more monthly subscription, and one more person who could become a future brand advocate. Again, let’s see how Kontentino does this: Kontentino knows that brands tend to just have one set of social media accounts, while digital agencies will manage dozens of them on behalf of their many clients.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Usersnap

NOVEMBER 15, 2019

It’s a relatively simple concept, but a lot of its success is due to the fact that they put the customer first. . When they released the product in 2013 they only shared it with 10 companies, which allowed them to concentrate on just a few use cases. They research technologies their customers find useful.

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

Userpilot

MARCH 22, 2021

TL; DR. Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. Moreover, you can customize the color theme for your experiences to suit your brand image.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Alchemer Mobile

APRIL 28, 2020

The messages have started blurring together. The key piece many major brands are missing right now: Listening. Brands need to give customers the opportunity to express these needs and then actually make changes based on that feedback. . I think that before jumping on ads, brands need to take action. ” Burger King.

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

BrainMates

OCTOBER 30, 2022

Some quotes put this higher – even up to 95% – but 40% is what empirical evidence indicates (see Castellion & Markham 2013 ). In reality, most companies are reviewing and failing ideas several orders of magnitude less than this. Now, hold on a minute,” you might say. 2 - Inadequate Customer Research.

Development 59

Development Transportation Research Software Product Research 59

Intercom, Inc.

JUNE 19, 2019

It’s technical, and I wasn’t technical. Twilio, I need it for text messages. And the truth is, I think in each generation, in cycle of technology, you only get a couple major ones that have a significant, lasting impact on the industry. But it’s a technical sweater, so that took awhile.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers.

Education 52

Education User Testing Customer Experience Research Software 52

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. There’s no need to be?—?we

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Americans listening weekly to podcasts grew from 7% in 2013 to 22% in 2019. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93