Product Service Management as a Growth Lever in your SaaS
Userpilot
APRIL 30, 2020
As we just said, customer retention is the name of the game for SaaS companies. For a prime example of how effective a PLG-based approach can be, consider the massive success Slack has achieved since its inception in 2013. Once more: Retention is the name of the game for SaaS companies. Acquisition.
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