ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. This is for a good reason.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. Most customers either know their problem and are looking for a self-help solution (which AI can help provide), or are stumped and need a helping hand from a human.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Userpilot

FEBRUARY 17, 2021

February Product Conferences. Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product Marketing Rendezvous. Source: Product Marketing Alliance. Source: Spmsummit.org/india.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. Perhaps, you’ll start looking for Berlin design freelancers or product design studios in Berlin. . UX studio was founded by a UX design ambassador and TEDx speaker, David Pasztor, in 2013. It’s a common request we often get from our clients.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

User Testing 115

User Testing Weak Development Team Onboarding KPIs Customer Experience 115

Business of Software Conference

MARCH 30, 2021

You’ve ran BoS for over a decade, and this is Business of Software’s 100th podcast episode. So just in case there’s anyone out there who doesn’t know who you are, and what, what you do, do you want to give us a bit of backstory about you and the Business of Software? Kirk Baillie. Mark Littlewood.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Intercom, Inc.

MAY 12, 2020

It’s hard at times to ensure that PMs and designers are getting that direct feedback loop with users , but it pays enormous dividends. Product judgment can be domain specific and it has an expiry date. Create a safe environment for sound product judgment to develop by ensuring feedback is immediate, clear and concrete.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

Userpilot

NOVEMBER 23, 2023

If you integrate an existing model into your product, like most SaaS companies, it won’t be enough to outperform your competitors. Training your own model requires access to data and technical resources but could be a true differentiator in the market. When integrated well, AI can enhance the product experience for customers.

Data Visualization 94

Data Visualization Feedback Software Analytic Tools Reporting Tools 94