2014 Crowdsource Management Strategy 
Intercom, Inc.
JUNE 20, 2018
We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. Where does sales fit in at a company driven by product strategy? But in doing that, our suggestions became far too broad.
Product Innovation Educators
MARCH 27, 2023
Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). Summary of some concepts discussed for product managers [3:04] Why was the OCI award created?
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