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Your Guide to User Behavior Analytics (UBA) for SaaS

Userpilot

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. Read on to also find tools that can help you collect data, identify trends, and engage users to set your product growth on the right path. In-app/web navigation.

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14 Real-Life Product Adoption Examples for Every Stage of The Customer Journey

Userpilot

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. Providing live demos that include proper training for users and make the product stand out, like Airfocus. Giving quick access to video tutorials across the app like Loom. What is the product adoption curve?

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Coda’s Shishir Mehrotra on rethinking docs from scratch

Intercom, Inc.

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? It’s a nearly impossible task, but Shishir Mehrotra and his team at Coda have set out reimagine documents, spreadsheets, and apps in a way that undoes 40 years of blind fealty to Microsoft Office and its predecessors.

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Method to the Product Madness

The Product Guy

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally.

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Engaging Stakeholders with Opportunity Solution Trees: 3 Tactics to Try

Product Talk

Two and a half years ago, I introduced the opportunity solution tree. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool, but has iterated on it to better suit her needs. Fight Organizational Amnesia with Color-Coding. Tweet This.

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Concept Testing Examples and Methods for SaaS

Userpilot

How concept testing can help: You can gather feedback about a new UI design with a survey showing an image of the wireframe design. To ensure they’re suitable, you can ask users for feedback on new website designs before they launch. Get feedback on different messaging and ads to find which resonates.

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Trapped in Product Death Cycle?

The Product Cafe

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? In 2014, David J Bland introduced this eye-opening concept in a tweet. In 2014, David J Bland introduced this eye-opening concept in a tweet.