Userpilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. If you want to start collecting user behavior analytics for your own SaaS company then it’s time to get your free Userpilot demo today !

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

JANUARY 30, 2023

Providing live demos that include proper training for users and make the product stand out, like Airfocus. The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. Now, they are reviewing it and comparing it with your competitors to see if you're worth it.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

Userpilot

JULY 12, 2021

Harvard Business Review reports that “acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one." A 2014 McKinsey report revealed a 126% profit improvement for companies that make extensive use of customer data analytics compared with competitors that don’t. Postfity’s native tooltips.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Gainsight

OCTOBER 5, 2021

In 2014 and 2015, leaders recognized that proactive relationship management improved customer experience, satisfaction, and sentiment. They gave demos, offered references, and sent any supplemental information necessary to convert. Now, review sites exist for everything from SaaS to shoelaces. We know now this was unsustainable.

Customer Experience 45

Customer Experience Technical Review Software Review Leadership 45

Intercom, Inc.

FEBRUARY 7, 2019

Then I left Google in 2014 to start Coda. I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was. So in some ways, what we’re seeing in software is just the next phase of that.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? However, alongside its release, Google released a demo video of Gemini. If this scenario sounds familiar, you might be caught in the vicious Product Death Cycle.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52