Intercom, Inc.
JANUARY 5, 2022
Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then. How did you make the transition to compliance tech?
The Product Coalition
DECEMBER 17, 2019
We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.
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UX Studio: Product Management
JANUARY 8, 2021
A global web and mobile app development company with expertise in native and cross-platform technologies. The company started its journey in 2015 as a solely mobile app development firm. It has also got an ISO certification, having a quick delivery track record over the years of work. . Hedgehog lab.
Product Management Unpacked
JUNE 23, 2020
A look into cloud-based technology product management and what it takes to build products that customers value. There’s a scene in the Steve Jobs (2015) biopic, where Steve Wozniak asks Jobs, “What do you do? It can take weeks, or even months, to get back up and running even though companies have a copy of those backups,” he says.
Gainsight
OCTOBER 7, 2019
Customer success has taken the business world by storm, and not just in tech and SaaS. The Customer Success Manager (CSM) role is one of the most promising jobs and has seen a 736% increase since 2015. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. With that, a new tech stack is needed.
Andrew Chen
NOVEMBER 26, 2018
The customer experience of a service is often subjective, making traditional marketplace features like reviews, recommendations, and personalization more difficult to implement. You find something you want, but everything else – trust/reviews/payments/etc – that’s all up to you!
The Product Coalition
JANUARY 22, 2021
In 2015 it was discovered by Harvard Business Review that 75% of cross functional teams were dysfunctional. Make sure performance reviews go two-ways. Have the tech team do demonstrations for the rest of the team before a new feature is launched, or even bring them into the beta testing process. Looking for a good read?
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