2016 2022 Inbound Management 
Userpilot
JUNE 19, 2023
There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. Gainsight’s 2022 report shows free trials involving PQLs had 2.8X Potential customers land on your website from the inbound marketing funnel and outbound marketing funnels.
Intercom, Inc.
FEBRUARY 10, 2022
The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Ruth O’Brien , Senior Manager of Customer Support here at Intercom. We manage our self-serve material through our own help center within Intercom. Short on time?
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