2017 Artificial Inteligence Inbound 
Intercom, Inc.
OCTOBER 13, 2020
We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.
Intercom, Inc.
DECEMBER 12, 2018
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. In fact, they often have little insight into whether or not reps have actually advanced inbound leads or not.
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Intercom, Inc.
OCTOBER 13, 2022
For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. For example, we have a space called home that you see here.
Intercom, Inc.
OCTOBER 29, 2020
I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. Once we got the money, we immediately started hiring. I care about solving real problems for customers, making people’s lives better.
Business of Software Conference
JULY 26, 2016
Talks from BoS USA 2017. Seth Godin: Lessons Learned In 33 Years In The Software Industry. Talks from BoS Europe 2017. Azeem Azhar: Should We Be Worried About AI and Machine Learning? Rand Fishkin: Helping Customers Find You Online – The Ever Changing World of Inbound Marketing. Talks from BoS EU 2014.
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