A Contactless Future for NYC Transit: The Rollout of One Metro New York
The Product Coalition
JANUARY 5, 2021
And in 2023, there will be no more MetroCard. Instead of waiting until completion in 2023, MTA is working more like a startup and less like a government agency. With average annual ridership of almost 2 billion , MTA simply cannot afford to wait until 2023 to measure success. So MTA embraced Agile and experimentation.
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