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The ultimate marketing technology stack for 2019

Intercom, Inc.

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Media Apps: 2020 Mobile Customer Engagement Benchmarks

Alchemer Mobile

Mobile apps in the Media category have experienced an uptick in traffic these past few weeks and months as people scramble to get their hands on the latest news regarding coronavirus. Why is your app rating decreasing? Download the 2020 Mobile App Engagement Benchmark Report for Media Apps. Average app review volume.

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Your next wave of growth will come from conversational relationships

Intercom, Inc.

But until recently, technological limitations meant that we, as business leaders, faced an impossible choice as our companies grew. In turn customers are rewarding these businesses by buying more, staying loyal, and recommending their solutions to others. These apps make communication feel friendly, quick, easy, and even fun.

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A New Inbound Approach To Customer Success

Gainsight

If you’re familiar with HubSpot, then the word that probably comes to mind is “inbound.”. In 2018, based on a new set of observations, we decided to update one of the core concepts of inbound marketing. In 2018, based on a new set of observations, we decided to update one of the core concepts of inbound marketing.

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The future of customer acquisition with HubSpot’s Meghan Keaney Anderson

Intercom, Inc.

They’re not coming back and there are great companies like Buffer that have done a ton of research on this where they’re seeing social really fall off as a referral source, but engagement on social is not falling off, in fact it’s rising. Source: HubSpot Research, State of Inbound 2018.

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The 7 Most Fascinating Tech Talks of Propelify Innovation Festival

Indicative

Indicative visited the 2018 Propelify Innovation Festival on May 17th. The event featured leaders in tech, media, and government talking about how technology will impact our world. Becoming a data-driven company is about two things; technology and culture. Data security is like having an alarm system for your home.

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Ryan Steinberg on fostering empathetic automation

Intercom, Inc.

There’s a lot of that: relying on Slack, relying on Intercom within the team communication technologies we have. . How did we leverage this tool internally, and how might some of Intercom’s Resolution Bot users do the same? We saw that research and wanted to test this out with some of our customers.