2019 Customer Feedback Enterprise Onboarding KPIs 
Alchemer Mobile
MAY 7, 2020
I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.
Userpilot
OCTOBER 1, 2022
Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. A SaaS business model relies on recurring revenue from retained users, so if adoption fails, the whole business model fails as well. In SaaS, the median user growth is 4%, while the median activation rate is 17%.
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Userpilot
MAY 5, 2021
When you first hear the term onboarding workflow software, you might think, what is a workflow? The same can be said about the paths that users take to convert into paying customers. They are completing a series of steps or tasks from when they sign up for your product until they get their job done. Table of Contents.
Gainsight
MAY 8, 2019
Buying the wrong software and getting stuck with a product that doesn’t serve your needs. Beyond that, give Pendo a call, and all the other Pendo competitors, because the only way you’re going to truly know which product is right for you is if you put in the work. Gainsight PX is purpose-built for product experience.
Business of Software Conference
JULY 29, 2019
Speakers include Rahul Vohra (Founder/CEO, Superhuman), Wade Foster (Founder/CEO, Zapier), Jane Austin (Director of Product Design, Babylon Health), Jared Spool (Founder, UIE), and many more. Product & UX. BoS USA 2019 BoS Europe 2020. 2 – Product & UX. Building Teams. Creativity. Sales & Marketing.
Gainsight
JANUARY 12, 2021
In this interview, our CEO, Nick Mehta, speaks with the Senior Manager of Scaled Customer Success at Adobe , Marissa Barcza. . Her team manages nine B2B products across 4,500 accounts in the Americas. In the past year, she has seen an increase in small and medium-sized businesses’ interest in all products, especially e-commerce.
Userpilot
JULY 26, 2022
Looking for the right retention KPIs to track and improve your customer retention rates? Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. So let’s find out what retention KPIs you should start tracking! What is customer retention?
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