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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Reveal VS Looker for Embedded Analytics; Which Solution Is Better for You?

Reveal

This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. Looker is a browser-based, business intelligence platform that helps collect, analyze and visualize raw data. What is Looker?

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9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

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11 Top UI Designers for SaaS – What To Look For In A UI Designer

Userpilot

UI design is a subset of UX and a UI designer is responsible for designing the visual experience of a digital product for users. 10: Piola Digital Solutions. #11: UI design is a subset of UX and involves designing the visual experience of a user. Top UI designer traits #5 – Good use of tools and workflows.

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How to Decrease Beta Testing Costs by 40%

Centercode

They’re using Centercode solutions to improve opportunity costs, bring down support costs, and decrease returns — amounting to a 40% reduction in costs overall. But without repeatable processes — and specific tools to support them — providing those insights takes a back seat to beta’s many moving parts. Product Managers.

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Citrix Monitoring in 2020

eG Innovations

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix Stack Monitoring Tools. Microsoft Azure and Office 365 are monitored 24/7 by Microsoft.

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Cohort Analysis – The Ultimate Guide for SaaS

Userpilot

The best cohort analysis tools include Baremetrics, Google Analytics, and ProfitWell. Cohort analysis is a type of behavioral analytics that helps you see what a sub-section of your users (a “cohort”) is doing within your tool. The table from left to right goes like this: April 2019 : This is the cohort. What is cohort analysis?