Indicative

JANUARY 14, 2021

When it comes to mobile, health and fitness apps boast the highest retention rates of any category. That follows years-long trends toward healthy living, fitness, and overall wellness that yielded an explosion (upwards of 300% growth) in the sheer number of users and apps at play in the industry. . Let’s walk through a simple example.

User Testing 91

User Testing Data Visualization Customer Experience Analytic Tools 91

Indicative

JUNE 1, 2020

year-over-year growth in 2020. The right customer analytics platform can help provide the insights and knowledge necessary to steer this process around data-informed decision-making. Indicative’s customer journey tools help you visualize a variety of conversion paths. Where are players coming from?

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

OCTOBER 20, 2023

This article explores 12 different benefits that PLG can offer to SaaS companies. PLG companies can spend less on customer acquisition also because of product virality inherent in some SaaS products. Digital products allow companies to easily collect customer feedback in-app. Dive in to find out!

Feedback Software 84

Feedback Software Analytic Tools Data Visualization Customer Experience 84

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. In short, approval by an external body (such as a manager or CAB) simply doesn’t work to increase the stability of production systems, measured by the time to restore service and change fail rate. But how do you control for safety at speed? The second half?

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Amplitude

APRIL 13, 2021

That conclusion is mirrored by a recent Harvard Business Review Analytic Services survey of nearly 300 executives that found only 16 percent of respondents consider net promoter score (NPS) a reliable indicator of long-term success, reflecting a major shift away from using customer sentiment to measure experience. What Else Do Great Teams Do?

Data Visualization 105

Data Visualization Product Research User Testing Analytic Tools 105

Usersnap

JULY 1, 2019

And how to analyze the feedback? Feedback as the root of experience optimization. Google Analytics is great, and absolutely essential, for viewing website performances. Microsoft ’s study revealed that 77% of consumers view brands more favorably if they proactively invite and accept customer feedback.

Data Visualization 75

Data Visualization User Testing Customer Experience Product Research 75

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Why is customer feedback important?

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Usersnap

FEBRUARY 20, 2020

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? There are plenty of advantages associated with using the NPS system to measure customer loyalty and satisfaction. The advantages of NPS. Predict business growth.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64