Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Business of Software Conference

APRIL 9, 2021

Streaming direct from the USA and Italy, two titans of remote working spoke at BoS Online Europe back in 2020. Right, that, you know, that comes first or issues that in development that affected that can help the support team. And then the leads our leadership team meets for 90 minutes every Thursday.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40

Userpilot

MARCH 7, 2024

of leadership roles. Sometimes – a lot less: While in 2023 women in CEO roles earned “only” $14,000 less than men on average, in 2020 the gap was over $45,000 (nearly a third -31% – less!). I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. Again…Why?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Agile Velocity

DECEMBER 4, 2023

We’re talking about the CTO, the CIO, someone in technology needs to be behind it, the CFO. That’s why we need familiarity with that level and we need to coach that level. We’re looking at developing a mindset that says we’re looking at our organization through a value product-focused lens.

Webinar 40

Webinar Reporting Tools Agile CTO Coach 40

Business of Software Conference

JUNE 20, 2019

April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. And then I realized that there was a lot I needed to coach. I started changing my answer not fast enough from I can do this for you to I’ll help you get it done with coaching resources tools and time right. I started developing some curious side effects.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). If I remember right, you took our Master Class in the fall of 2020. Ellen: Yes.

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Business of Software Conference

JULY 2, 2019

April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. We were iterating and at this point we got the developers to come and sit with us and look at what the how people was responding to this design. This shows to me that you don’t really understand design leadership and you’re not ready for it.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40