Amplitude

NOVEMBER 4, 2020

Here are some recaps of a few of our “Amplitude on Amplitude” videos from the 2020 Amplify conference — you can find the full series here. We found that our old system for returning queries presented some common problems. Then, we’ll show you how our own product makes a difference to us here at Amplitude.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. It allows companies to prove their real-time security posture just about any day of the year, so it accelerates their sales cycles and security reviews. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Amplitude

JANUARY 26, 2021

Within those teams, my role was to essentially socialize my UX research/data analytics framework, which included: Understanding user pain points, performing competitive analysis; deciding on new feature development; defining possible solutions; analytics; UI design; implementation; and review. . Easing Everyone Into Data.

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. But Peloton has come back, especially in the time of COVID-19, with 2020 third-quarter earnings of $524.6M (Peloton Q3 2020).

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Alchemer Mobile

MAY 19, 2021

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. In 2020, Quantum Metric was ranked 124 in the Inc 5000, a list of America’s fastest-growing private companies. ?See This saves companies valuable time and resources.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Coalition

FEBRUARY 26, 2020

Here are our recommendations for alternatives in 2020?—?Vplayed Top Competitors to Brightcove Video Platform Of all the video streaming platforms we reviewed, Vplayed and Dacast stood out among the rest as the top competitors in terms of superiority of features, user experience, and cost-effectiveness. Vplayed and Dacast. Vplayed ?—?End-to-End

Analytic Tools 15

Analytic Tools Research Software Reporting Tools Data Visualization 15

Amplitude

OCTOBER 13, 2020

That’s because effective personalization, like Netflix or Spotify recommendations, requires machine learning systems that are prohibitively expensive. Broadcasted learnings, by contrast, measures depth: it’s based on a count of charts, dashboards, and notebooks consumed by two or more people in a seven-day period. SDK Updates.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Experience 52

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. In January 2020, Digital Lumens held its annual kickoff meeting for the global sales organization. One Digital Lumens customer noted that, “every time I look at the dashboard, I find additional savings.” About Digital Lumens.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. In January 2020, Digital Lumens held its annual kickoff meeting for the global sales organization. One Digital Lumens customer noted that, “every time I look at the dashboard, I find additional savings.” About Digital Lumens.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. In January 2020, Digital Lumens held its annual kickoff meeting for the global sales organization. One Digital Lumens customer noted that, “every time I look at the dashboard, I find additional savings.” About Digital Lumens.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Amplitude

OCTOBER 13, 2020

That’s because effective personalization, like Netflix or Spotify recommendations, requires machine learning systems that are prohibitively expensive. Broadcasted learnings, by contrast, measures depth: it’s based on a count of charts, dashboards, and notebooks consumed by two or more people in a seven-day period. SDK Updates.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Experience 52

Alchemer Mobile

FEBRUARY 2, 2021

Sprout Social has an in-depth guide to demographic data from the most popular social networks of 2020. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Common Reasons for Apple App Store Rejections.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

DECEMBER 22, 2022

Given that smaller companies now have access to powerful software that is not only pricey but also impossible to buy through traditional methods due to financial restrictions, SaaS is a true blessing for small firms. The financial risk associated with pricey software is eliminated by the subscription-based structure of SaaS systems.

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

eG Innovations

DECEMBER 27, 2021

The eG Enterprise – Microsoft Teams Dashboard. There is no doubt about it that the events of 2020 triggered a huge surge in the use of unified communication products. This, in turn, has focused a lot more attention for system administrators on how to monitor Microsoft 365 (O365) and Teams in particular. Service Health.

Data Visualization 52

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 52

eG Innovations

SEPTEMBER 17, 2021

A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis. According to Statistica 2021 , the market value of MSPs in 2020 was ranging between approximately USD 207.40 Definition of an MSP. The rise of MSPs. and USD223 billion.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Gainsight

JUNE 10, 2021

The Visionary 2020 Winner: Jamf . They evolved their Health Score and devised a new scorecard system aligning each of their customers’ segments. This new focus fulfilled their CS operations goals of reviewing inefficient processes and automating them. . We are beyond elated to announce the 2021 GameChanger Awards!

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Gainsight

DECEMBER 18, 2020

Businesses in most fields or industries are interested in retention, primarily due to the current economic climate. percent for private SaaS companies with ARR over $5M in 2020. It creates a single source of truth record system with visibility and metrics that everyone can see in your organization, including your executive team.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Reporting Tools Data Visualization 59

The Product Coalition

APRIL 25, 2022

You can review incoming knowledge and see how it gets mapped on a canvas that covers all of the four key product risks: Viability, Feasibility, Desirability, and Marketability. It was a project saver during a sudden remote work order in March 2020, and for that, Miro has a place in the hearts of many design and product teams.

Analytic Tools 157

Analytic Tools Data Visualization Feedback Software Research Software 157

Gainsight

OCTOBER 22, 2020

In the current, increasingly complex economic situation, many CFOs , and others in the organization are reviewing key metrics—particularly Cost of Retention and Customer Acquisition Cost. KBCM Technology Group’s 2020 SaaS Survey Results indicate that the cost to acquire one dollar of new customer Annual Recurring Revenue (ARR) is $1.60.,

Research Software 59

Research Software Reporting Tools User Testing Customer Experience 59

Usersnap

JULY 17, 2020

During our research of the best-in-class translation management systems, we ended up comparing the following ones: Smartling : Among the leading translation management platforms and language service providers LingoHub : For us – one of the hidden champions in software translation management. Team plans start at $150 per month.

Feedback Software 52

Feedback Software Research Software Reporting Tools Software Review 52

Userpilot

JULY 13, 2021

While reviewing their design files, ask yourself the following questions: Is the folder structure organized and intuitive? and was founded in May 2020 by William Griffiths, Design Director at Griff Design. They offer the following UI design services: Graphic design for iconography, infographics, reports, and visual information systems.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Usersnap

JULY 1, 2020

We reached out to 100+ digital companies and compiled the statistics to provide insights into the State of Customer Experience in 2020. A feedback system is key to developing high quality CX. B2B companies get customer feedback through questionnaires (38%) and product review platforms (19%), as well. Measuring CX takes 2.7

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Intercom, Inc.

OCTOBER 29, 2020

If 2020 taught us anything, it’s that a passive attitude towards non-discrimination isn’t enough. I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. It was just the most broken system ever.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Userpilot

JULY 8, 2020

Bringing them in turns the whole system into a dynamic Engagement rating rather than a static case of Activated/Not Activated. #6 The best ways to do this are: In-app or email surveys and rating systems. Nothing is more confusing than an empty dashboard and a mass of unexplained controls. #2 6 Qualitative Evidence. The takeaway?

Onboarding KPIs 60

Onboarding KPIs User Testing Customer Experience Analytic Tools 60

Userpilot

NOVEMBER 18, 2020

That review on Capterra you didn’t ask for? They are enthusiasts, cheerleaders and advocates for your business, who will: Write positive reviews. The social media scheduler became the user of Userpilot in January 2020. And that means developing a Product Engagement Score system. Probably written by power user.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience User Testing 97

Business of Software Conference

DECEMBER 11, 2019

BoS Europe 2020 BoS USA 2020. So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company. I went ahead and pull the dashboard. Warning – do not watch on an empty stomach. Video, slides, & transcript below.

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Agile Weak Development Team Feedback Software Reporting Tools 61

The Product Coalition

SEPTEMBER 20, 2020

Join 650 peers and contribute to the Agile Metrics Survey 2020 Stakeholder Communication Channels During an Agile Transition Do good and talk about it?—?a The two formal Scrum events that come to mind are: Sprint Reviews The Sprint Review is Empiricism at work: inspect the Product Increment and adapt the Product Backlog.

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Data Visualization Technical Review Reporting Tools Software Review 111