Gainsight

AUGUST 31, 2020

” That is when Amy explained how she brought a consumer product mindset to Autodesk’s product and development organization to combat their limited vision of customer experience. What kind of experience we should deliver.” The Peloton Experience. Lessons Learned in Product Leadership.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

UX Studio

SEPTEMBER 4, 2019

I also noticed that companies that do pay attention to it have better user experience for their products. And, you know, user experience makes up the whole thing, the whole experience. . They focused too much on their technical side or even visual design, but nothing about the communication.

UX 78

UX Customer Experience User Testing Technical Advisors 78

The Product Coalition

JANUARY 5, 2021

Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. Team up with the user experience people and run, for example, user journey or user story mapping workshops. Or invite stakeholders to Product Backlog refinement sessions to explain a user story’s value to the rest of the Scrum Team.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userpilot

NOVEMBER 1, 2021

Activation : the moment when the new user experiences the value of your product personally. Is user onboarding important longer-term? This might be true if your product is of life-or-death importance to users, or if your installation is long and technical. Is it any wonder that Box earned $770M in revenue in 2020?

Onboarding KPIs 92

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 92

Mixpanel

MAY 5, 2021

He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. ’ To change this culturally, you really need to work hard at emphasizing quality throughout the user experience.”

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

UX Studio

JANUARY 24, 2024

For designers that […] wish to transition to the field of CX, it helps to be a systems thinker in order to design those complex experiences across multiple touchpoints. But I also advise designers not to oversee the business side of the relationship. The user experience – more focused on interactions.

Research Software 63

Research Software Feedback Software UX User Testing 63

Imaginary Cloud - Design

JANUARY 30, 2020

Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data. One of them is the user's resistance due to the fear of the black box (AI tools that make crucial decisions in an opaque way without explaining the rationale followed).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103