Gainsight

MAY 18, 2023

According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.” It’s clear that Digital Customer Success, powered by generative AI, is the next evolution of CS.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Gainsight

OCTOBER 4, 2023

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Enter Horizon AI. What’s Horizon AI? With these AI-powered features, Horizon AI was born.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Engineering 52

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. How does AI assist businesses in such an uncertain industry?

Data Visualization 103

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 103

Gainsight

SEPTEMBER 25, 2023

The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. As businesses strive to enhance their customer experiences, Gartner highlights key areas that will continue to drive the market forward. At Gainsight, we launched Horizon AI in 2021.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Gainsight

NOVEMBER 30, 2023

One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI. In a world that prizes speed and efficiency, Gen AI promises to be the magical wand. And it makes sense, given the state of the SaaS market, that CSMs in particular would be feeling the burn. The good news?

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Crafty CTO

MARCH 17, 2023

The acceleration in the Text AI space has a precedent, from way back in August 2022, in what I call the Art AI space. Text AI and Art AI are close relatives within the AI family tree, both falling under the branch called Generative AI. My training data includes information up until September 2021.

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98