Remove 2022 Remove Agile Remove Differentiation Remove Product Research
article thumbnail

429: Innovation practices of the best companies – with Sally Kay

Product Innovation Educators

Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). Hershey, the chocolate maker, was the last winner, in 2022.

article thumbnail

Customer Experience author Elizabeth Dixon on the CX that makes an impact

Intercom, Inc.

Elizabeth currently leads Strategy and Research and Development for Service & Hospitality at Chick-fil-A and has been a professional speaker for over a decade. First, find out your differentiator, the quality that uniquely adds value to the marketplace or the customers. Do you have any plans or projects for 2022? Liam: 100%.

article thumbnail

Tools of the Trade: Using Personal Knowledge Management to Solve Problems and Boost Creativity

Product Talk

The world of digital products is evolving quickly. Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed.