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2022 on Inside Intercom

Intercom, Inc.

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. 2022 has provided us with some truly great series.

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Revolutionizing Design with AI-Powered Design Systems

UX Planet

Here is an example of a test I did with ChatGPT. I asked ChatGPT to follow the Google Material Design guidelines to add styles. Due to Google Material Design’s popularity, ChatGPT knows its guidelines, so it added the Google Material Design styles to the form. Master AI Skills (Including ChatGPT) in My Forthcoming Training!

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Product Trends 2023 – AI, AI &…driving more value. Top product experts share their opinions.

Userpilot

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

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New Product Launch Checklist: How to Plan a Successful Launch

Userpilot

Consider a few: Chat GPT OpenAI released a demo of ChatGPT on November 20, 2022. Although this was the third iteration of the GPT (GPT-1 was released in June 2018), it was only with this release that GPT went truly viral. In just five days, ChatGPT had attracted over a million users.

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Data Products: Tell Me Why

The Product Coalition

As a product manager, it’s only right that I start with telling you why d ata products, because we ask that a lot, and this couldn’t be truer: Having a young child, the reference to ‘4 year olds’ couldn’t be truer either, I’ve recently started playing why back… just because. Data is driving valuations of companies, and deals.

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Digital Made Simple at Pulse 2023

Gainsight

” Melissa Allen, Senior Manager, Customer Success Operations, Okta Melissa Allen won the 2022 Gainsight GameChanger Challenger Award for her trailblazing work building Okta’s CS Ops function. Agarwal is bringing AI into the chat at Pulse 2023. In the age of ChatGPT and AI, customers want more than legacy CS motions.

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At Pulse 2023, Gainsight Doubles Down On Digital Customer Success and Generative AI

Gainsight

Traditional, high-touch CS models have reached their limits, for a few reasons: Customer Success Managers (CSMs) are burning out as account ratios skyrocket. Welcome to the stage, ChatGPT. The Digital Customer Success Playbook At Pulse 2022, we announced the Durable Growth Playbook. But that’s not all.