Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Product highlights worth noting include its Intelligent Cloud segment which includes GitHub and Azure which increased 19% to $23 billion and Microsoft 365 subscribers, up 10% to 76.7 The company boasts 7.3

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

MAY 31, 2023

TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers. AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Want faster and improved content for your SaaS?

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. For example, Duolingo’s daily streak system encourages consistent learning. Duolingo isn’t shy about highlighting the benefits of Plus either.

Research Software 105

Research Software Reporting Tools Artificial Inteligence Customer Experience 105

freshtrax

APRIL 25, 2024

On August 10, 2023, California approved an all-day pay-as-you-go self-driving taxi service that has the city of San Francisco buzzing with excitement. What’s the appeal of this service and the evolution of self-driving technology? Let’s take a closer look at this new technology and its user experience. They have raised $9.25

Technical Review 59

Technical Review Artificial Inteligence Customer Experience Systems Review 59

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Emojis mean business: The characters transforming business messaging. Well that was quite the year.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. In January.

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Technical Review Software Review Customer Feedback Data Visualization 118

People-First Product Leadership

JANUARY 7, 2024

Technological Advancements: The consumerization of artificial intelligence (AI) and large language models (LLMs) can bring innovation to industries ranging from education to healthcare to newsletter writing. Consider the following: Stop sending messages after hours. Block out the lunch hour.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52