Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. The expert speakers at Product Drive 2023 will answer these and many more questions. This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

The Product Coalition

MARCH 8, 2023

What is GPT Generative Pre-trained Transformer (GPT-3) is a machine learning-driven language model developed by the OpenAI artificial intelligence lab. GPT-3 generates human-like text using pre-trained algorithms. Chatbots Those who have experienced ChatGPT are likely familiar with its functionality.

ChatGPT 119

ChatGPT Customer Experience Research Software Artificial Inteligence 119

Crafty CTO

MARCH 11, 2024

Moxie’s a legend in tech as creator of the Signal secure messaging app —and more importantly to cryptographers, the Signal Protocol and Double Ratchet Algorithm —and when I saw his name I immediately was looking for “technical advisor” credits. And there, listed first: Moxie Marlinspike.

Technical Advisors 52

Technical Advisors Artificial Inteligence Research Software Reference 52

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. But here’s the nudge: Duolingo offers pre-written ‘nudges’ — short messages you can send to your leaderboard partner.

Research Software 107

Research Software Reporting Tools Artificial Inteligence Customer Experience 107

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. How can SaaS businesses leverage artificial intelligence? Based on these, you could design onboarding experiences that lead users to value in less time or tailor product messaging to reflect their interests and values.

Analytic Tools 77

Analytic Tools Feedback Software Data Visualization Reporting Tools 77

UX Studio

AUGUST 13, 2023

Whether it’s an email notification on your phone or a “ping” when a message arrives, notification sounds serve to keep users informed and engaged. The post Exploring AI Voice Technology: What Designers Need to Know in 2023 appeared first on UX Studio. What is AI voice?

Feedback Software 50

Feedback Software Research Software Technology Data Visualization 50

freshtrax

APRIL 25, 2024

On August 10, 2023, California approved an all-day pay-as-you-go self-driving taxi service that has the city of San Francisco buzzing with excitement. Actual email to Cruise Then, I received the following message within a week. The future of transportation is here! This new cab service will be completely driverless!

Technical Review 59

Technical Review Artificial Inteligence Customer Experience Systems Review 59

Userpilot

FEBRUARY 25, 2024

It involves extrapolating existing data to predict future trends through artificial intelligence. You can bring the power of artificial intelligence to your SaaS by leveraging AI tools such as ChatGPT to improve user experience. That said, predictive analytics needs a lot of accurate data.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

People-First Product Leadership

JANUARY 7, 2024

Technological Advancements: The consumerization of artificial intelligence (AI) and large language models (LLMs) can bring innovation to industries ranging from education to healthcare to newsletter writing. Consider the following: Stop sending messages after hours. Block out the lunch hour.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

Intercom, Inc.

DECEMBER 28, 2022

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. Emojis mean business: The characters transforming business messaging. P.S. Keen to get ahead of the competition in 2023? Zara Burke , Principal Editor.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

OCTOBER 16, 2022

By 2023, their number will equal the number of people in the world and will be approximately 8 billion. VUI is a hot trend in design, and IT professionals need to learn how to build efficient voice interfaces. Artificial intelligence AI is widely used to create voice assistants. In 2019, there were 2.45

Research Software 78

Research Software Analytic Tools Customer Experience User Testing 78

eG Innovations

MARCH 2, 2023

Recently another very significant outage occurred between 07:05 UTC and 09:45 UTC on 25th January 2023, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in Public Azure regions, as well as other Microsoft services including M365 and Power BI.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Userpilot

JUNE 19, 2023

They are built using machine learning algorithms to analyze historical behavior data. For example, they could use them to maximize upsell opportunities by engaging users with contextual in-app messages. You start the analysis by choosing an acquisition cohort, like the new customers who signed up for the product in January 2023.

Data Visualization 94

Data Visualization Analytic Tools Customer Experience Customer Feedback 94

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. Best AI writing tools for the content creation process: Userpilot’s onboarding AI writing assistant: use AI to generate engaging content for your in-app messaging prompts (modals, tooltips, etc.).

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

APRIL 6, 2023

In both cases, you will relieve your CSMs of the responsibility to manually answer each message and email, which can get very time-consuming and inefficient. Because it’s powered by machine learning and a Natural Language Processing model, it can analyze and study your customers’ input.

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

Userpilot

MARCH 20, 2023

Messaging apps are rising in popularity. Today’s customers make inquiries and even purchases using different communication channels, from emails to social media, phone, live chat, in-app messaging , etc. As we move further into 2023, interest in CS will only continue to grow. Book a demo to learn more.

Reporting Tools 94

Reporting Tools Data Visualization Analytic Tools Research Software 94

Userpilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. TL;DR Users interact with the product across different channels, so make sure to provide consistent experiences and messaging at all touchpoints.

Feedback Software 92

Feedback Software Analytic Tools Customer Feedback Data Visualization 92

Department of Product

NOVEMBER 2, 2023

In this talk, she teaches you everything you need to know about the world of positioning, sales pitches, and product messaging. US tech salaries are at a 5 year low, decreasing 9% from $141,000 to $129,000 from 2022 to mid-2023. Indian PM Modi supporters have used AI voice cloning to create covers of famous Bollywood tracks.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

MAY 14, 2023

To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. It uses machine learning for customer data analysis. Many options are available, and the information online is not always complete or objective. Let’s get right to it!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. People loved that message.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. Next BoS Conf – USA 2023 Get updates Watch talks As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

OCTOBER 20, 2023

Artificial intelligence will become integral to product management Unless you’ve lived under a rock for the last couple of years, you know how AI is revolutionizing every aspect of the tech industry. Why not check out Userpilot’s 2023 State of SaaS report ? Funnel analysis in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 15, 2023

For example, if your onboarding checklist consists of 4 steps, like 1) Sign up, 2) Upload your birth certificate, 3) Invite teammates, and 4) Send the first message, and lots of potential customers drop off at step 2, that’s where you should look for friction. Book a demo to learn more. Custom events tracking in Userpilot.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Gainsight

MAY 18, 2023

According to the company, “Alteryx delivers easy end-to-end automation of data engineering, analytics, reporting, machine learning, and data science processes, enabling enterprises everywhere to democratize data analytics across their organizations for a broad range of use cases.” Congratulations, 2023 GameChangers!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 30, 2023

By integrating natural language processing (NLP) and machine learning (ML) models, they’re also getting increasingly better at analyzing qualitative responses. Thanks to no-code machine learning, you can use the data to identify trends in user behavior and make predictions.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Customer Feedback 91