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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. In 2023, over 26% of investments in American startups were directed toward AI-related companies. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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How to Use AI to Improve The Customer Experience in SaaS

Userpilot

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.

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Product Briefing – September 14, 2023

Department of Product

Retool AI allows product teams to integrate AI features directly into their products using any AI model or LLM, without having to build them from scratch. The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%.

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18 Best AI Productivity Tools to Work Smarter in 2023

Userpilot

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Free trials.

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Product Briefing – November 2, 2023

Department of Product

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2 US tech salaries are at a 5 year low, decreasing 9% from $141,000 to $129,000 from 2022 to mid-2023.