Userpilot
APRIL 24, 2024
Generative AI has changed how tech companies do business. In 2023, over 26% of investments in American startups were directed toward AI-related companies. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.
Department of Product
SEPTEMBER 14, 2023
The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. WhatsApp is testing a new feature that could open it up to other messaging apps. Full report on consumer habits by Deloitte. billion valuation.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
MAY 31, 2023
AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.
Userpilot
JUNE 26, 2023
These include: In-app surveys for active users Email surveys and questionnaires to reach churned or inactive customers Interviews and focus groups Sales and customer service feedback User reviews on sites like G2 or Capterra Social media comments Bug reports and support tickets Each of the channels allows you to collect different kinds of feedback.
Userpilot
JUNE 19, 2023
The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress. Userpilot UI patterns.
Userpilot
JANUARY 8, 2024
Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.
Userpilot
JULY 31, 2023
SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. The relevant features include: Management dashboards.
Expert insights. Personalized for you.
96 
Let's personalize your content