Gainsight

SEPTEMBER 26, 2023

For SaaS companies in 2023, it simply isn’t possible for Customer Success Manager (CSM) headcount to keep pace with business growth. That being said, let’s take a deep dive into one of the most effective strategies to efficiently scale Customer Success: digital customer education. What’s Digital Customer Education?

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

JUNE 19, 2023

TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

UX Studio: Product Management

DECEMBER 7, 2022

The UX research consulting earned a global name with its research expertise, educational content, training, and UX consultancy services. . Audits, Expert reviews, Educational contents, Trainings, and UX consultancy services. Guidea main industry focus is FinTech, Health Innovation, Data Science, Education, and Ops tools.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

JULY 31, 2023

It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. To enable its customers to make good use of the product and all its features, the company offers training and certification programs via its Digital Adoption Institute. Let’s dive in, shall we?

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98