Remove 2023 Remove Embedded Analytics Remove Software Review Remove Technical Review
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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you.

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How to Build a Conversion Path: Step-by-Step Process

Userpilot

no technical skills). build in-app experiences that increase product adoption and retention without coding). Embed videos. E-commerce conversion path According to the 2023 The State of U.S. Consumer Trends report by Hubspot, around 47% of customers discover products by searching online. Company details (e.g.

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18 Best AI Productivity Tools to Work Smarter in 2023

Userpilot

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Alconost: localize software, apps, and websites. AI productivity apps are also able to save time through the use of time-tracking software.

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Product Briefing – November 2, 2023

Department of Product

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2 But many customers are dissatisfied with service bots. Full State of Tech Salaries report.

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Net Promoter Score: The Complete Guide to NPS SaaS

Userpilot

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. The average NPS score for SaaS companies in 2023 is 31-50 according to Fullview. Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it.

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Pendo vs Spekit: Which Is Better for Interactive User Guides?

Userpilot

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Book a demo to learn more.