Userpilot

APRIL 27, 2023

The average NPS score for SaaS companies in 2023 is 31-50 according to Fullview. Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Reach out to promoters for online reviews to boost your social proof. NPS dashboard in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Product Talk

OCTOBER 18, 2023

But this is exactly what we do when we try to make our first idea match the customer need we are trying to address, within the technical constraints we encounter, while still managing to deliver the right business results. In-product survey tool: Any tools that allow you to embed a short survey inside your product or service works.

Product Research 256

Product Research User Testing Testing Analytic Tools 256

Userpilot

FEBRUARY 23, 2023

There are so many alternatives on review sites that it’s hard to pick just one. Userpilot offers the best alternative to both Appcues and Userlane – easy setup of the in-app customer feedback surveys, full customizability, in-app analytics options, and yet – it’s perfectly affordable with plans starting at $249 per month!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Department of Product

JUNE 27, 2022

Each function (Engineering, Product, and Design) has their own reporting structure and organization. Organize cross-functionally within engineering, embed product and design It is common for Engineering to organize along functional lines. Embed a designer and product manager on each team. Who does technical leadership?

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

MARCH 1, 2023

There are so many options on review sites that it’s difficult to pick just one. Additionally, it should be customizable, support feedback analytics and response monitoring, as well as integrate with popular third-party tools. What is the best customer feedback tool, Pendo or Chameleon? There are two major drawbacks to Chameleon.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

Collecting and analyzing customer feedback is crucial for businesses that want to enhance the product experience and improve customer satisfaction. Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Feedback analytics and response monitoring are the next key features if you want to not only collect feedback but also analyze it and understand the intent behind your customers’ scores. Is Pendo or Apty the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. The next key features are feedback analytics and response monitoring, which will not only help you collect feedback but also analyze it and understand your customers’ intent. Is Pendo or Spekit the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52