Intercom, Inc.

MARCH 28, 2022

When a prospect is intrigued by your outbound marketing and reaches out to your support team to ask a question, is that a marketing, sales, or support issue? They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. The answer is yes – it’s both.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Usersnap

FEBRUARY 14, 2023

In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. Am I competing with SMB markets, mid-markets, or enterprises? So, have a clear message with a unique tone of voice.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Usersnap

JANUARY 20, 2023

CRM tools are made up of several elements, including forms for collecting feedback, an email hub, and/or instant messaging platforms. List of Customer Support Tools for SaaS in 2023 A suitable customer support tool should be easy to use, efficient, and provide value for your business.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52