Gainsight

NOVEMBER 30, 2023

One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI. In a world that prizes speed and efficiency, Gen AI promises to be the magical wand. Here are our top takeaways from The State of AI in CS, 2023 Report. But what does this really mean for CS teams?

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Lenny Rachitsky

DECEMBER 1, 2023

Prior to joining GitHub, she led engineering and product teams at Amazon and Microsoft. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.

Research Software 57

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Userpilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Companies are going beyond product marketing and investing in content marketing to deliver value to users.

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The Product Coalition

DECEMBER 26, 2023

However, generative AI substantially improves computer vision accuracy, enabling use cases previously unthinkable. Computer vision systems can achieve up to 99% accuracy by training deep-learning AI models with vast amounts of visual data. In 2022, the Computer Vision in Healthcare Market was worth USD 992 million.

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Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. About 73% of U.S. Want to know the best part?

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The Product Coalition

AUGUST 13, 2023

While this is not 100% possible, generative AI is getting pretty close, for example with Google’s smart compose feature in Gmail. For example, if you are building an email app, your users might want you to use mind-reading capabilities (but with advanced privacy settings!) and simply write the email for them as they think it.

Customer Experience 116

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Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. TL;DR A product launch refers to all of a company’s coordinated marketing efforts to bring a new product to the market. Create a targeted go-to-market strategy for your launch plan.

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Userpilot

SEPTEMBER 15, 2023

If you’ve used a dedicated market research or feedback tool, the odds are it will do a lot of the work for you. For example, many tools allow you to tag and categorize the responses or leverage AI to analyze qualitative user feedback. Let’s look at a few platforms that are worth considering in 2023.

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Gainsight

MAY 18, 2023

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.”

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Department of Product

NOVEMBER 2, 2023

The company’s CEO Bill Ready used the earnings report to reiterate some of Pinterest’s unique product differentiators: visual search, discovery and the a new shopping platform were all examples of new products that were finding their “best product market fit in years”. Generative AI has a new use case: political campaigning.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Gainsight

SEPTEMBER 25, 2023

The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. As businesses strive to enhance their customer experiences, Gartner highlights key areas that will continue to drive the market forward. At Gainsight, we launched Horizon AI in 2021.

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Gainsight

NOVEMBER 15, 2023

Pulse Europe 2023 opened today at Passenger Terminal Amsterdam, on a tone of embracing each other as humans first, while taking our work to the next level through digital scale tactics powered by generative AI, customer education, self-service, and community. Customer Cheat Sheet (Available now!) And be vulnerable.”

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Userpilot

JULY 20, 2023

AI tools can help you with content creation, image generation, localization, SaaS marketing, email automation, and data analysis. Best AI tools for SaaS Marketing: EliseAI: create AI chatbots. Synthesia: AI video generator. Levity: AI productivity tool to automate repetitive tasks.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. In this article, we detail what a product launch marketing plan is, why you need one, and how to create a successful product marketing from the start. Online marketing strategies for social media, emails, press releases, etc.

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Product Talk

SEPTEMBER 6, 2023

I think it’s always evolving because our leadership team is always evolving, the market is always evolving, but I think we underestimate how much we have to communicate that strategic context, how often, and in what forms, and how to make it really tangible and concrete for our teams. That means nobody in the market is your customer.

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Product Talk

OCTOBER 18, 2023

Data synthesis tools: Product teams are inundated with data inputs from sales notes, call-center transcripts, customer support tickets, NPS surveys, marketing insights, and so much more. This is the area where I’m hoping to see big gains quickly due to the rise of generative AI.

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Department of Product

OCTOBER 19, 2023

Synthetic Humans is designed for product teams to conduct market research and takes LLMs to the next level by allowing AI bots to chat to each other. Instead, the star of the show was the new generative AI tools the company is building. Full report on State of AI 2023.

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Gainsight

DECEMBER 20, 2023

According to the 2023 GartnerⓇ Market Guide for Product Analytics for Technology and Service Providers, “Currently, close to half (46%) of all product managers have stepped up efforts for customer-centric insights. And this data can only come from effectively capturing and acting on insights measured through product analytics.

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