Remove 2024 Remove Article Remove Dashboard Remove User Friction
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12 Best Customer Retention Software for SaaS Companies in 2024

Userpilot

Are you on the lookout for tools that can help you improve customer retention ? This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering. Zendesk is a customer service software for omnichannel support. HubSpot is a CRM platform.

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23 Best User Experience Research Tools of 2024

Userpilot

These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience. This article will highlight 23 of the best UX research tools available in 2024.

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Product Adoption Dashboard: What Metrics to Track and How

Userpilot

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. What is a product adoption dashboard?

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Product in Practice: Making Customer Interviewing a Habit in an Early-Stage Startup

Product Talk

Sometimes it’s because they’ve personally experienced a pain point and want to address it. Tweet This The Challenge: Converting Trial Users to a Paid Version One use case for ThoughtFlow , a mind mapping integration, emerged based on a user’s pain point. You can submit yours here.

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8 Best Heap Alternatives In 2024

Userpilot

Are you looking for powerful and effective Heap alternatives to track customer behavior and discover hidden insights in your data? This article explores why you may need a Heap alternative and identifies 8 of the best Heap alternatives in the market. Heap Analytics. You also get a live data feed to track necessary events in real time.

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What is Customer Friction in SaaS: How to Measure & Reduce

Userpilot

Using a product with a lot of customer friction is like wearing uncomfortable shoes. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. TL;DR Customer friction is the obstacles that customers face on their journey with the product.

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A Guide to Data-Driven Analytics in SaaS

Userpilot

We answer these questions in the article, so if you’re looking for answers, you’re in the right place! TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions. Let’s get to it!