Remove 2024 Remove Customer Communications Remove Feedback Software Remove Messaging
article thumbnail

12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

article thumbnail

15 Amplitude Integrations SaaS Businesses Need in 2024

Userpilot

To learn about the 15 best integrations that the Amplitude product analytics platform offers its customers! TL;DR Amplitude integrations are connections that allow businesses to sync data between Amplitude and other tools or data sources for cross-platform data collection, management, and analysis.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

9 Best Onboarding Platforms for SaaS Companies

Userpilot

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? Do you need it to support customer or employee onboarding processes? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms.

article thumbnail

10 Best Mixpanel Integrations for 2024

Userpilot

What are the best Mixpanel integrations in 2024? Here are 10 possible contenders for the title, covering multiple use cases, from customer engagement through analytics , customer relationship management, experimentation, and digital experience optimization. HubSpot integration syncs user profiles between the two platforms.

article thumbnail

Customer Experience Management vs Customer Relationship Management

Userpilot

CRM uses specialized software to manage customer relationships, analyze data, and improve outcomes by personalizing services and expecting customer needs. CRM aims to increase sales, retain customers , and enhance satisfaction through managing customer relationships. What is customer experience management (CEM)?

article thumbnail

Ask the Community: What’s a Mistake You Made Early in Your Continuous Discovery Journey?

Product Talk

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.