Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Define your main objectives.

Data Visualization 86

Data Visualization Onboarding KPIs Dashboard Analytic Tools 86

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Question 8: How can we improve your experience?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Product Talk

JANUARY 17, 2024

Sometimes it’s because they’ve personally experienced a pain point and want to address it. ThoughtFlow combines the visual flow of a whiteboard with the data modeling of a spreadsheet so that teams can shape their journey from an idea to its outcome without creating silos and losing context across multiple tools.

Customer Experience 218

Customer Experience User Friction User Testing Customer Feedback 218

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. We review our product analytics every morning.

User Testing 164

User Testing Customer Experience Customer Feedback User Friction 164

Userpilot

JANUARY 26, 2024

Product-led growth is predicted to become even more prominent in 2024. TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion. Create a frictionless sign-up flow to smoothly let users inside the product. Let's dive in!

Analytic Tools 77

Analytic Tools Feedback Software Data Visualization User Testing 77

Userpilot

JANUARY 17, 2024

If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Scaling involves finding the right timing, understanding customer psychology, and making critical decisions to drive product-led growth.

Feedback Software 88

Feedback Software Research Software Analytic Tools User Testing 88

Product Talk

JANUARY 31, 2024

I have found it challenging to succinctly explain the insights while also showing enough of my work to get people bought in on the recommendations,” says Leann. “It Luckily, this story ends on a more positive note. To begin his continuous discovery journey, Sebastian wanted to get access to customers.

Product Research 222

Product Research Reporting Tools Feedback Software Customer Communications 222

Business of Software Conference

NOVEMBER 30, 2023

Solve for the customer – even if it means being a little unfocused. Getting Pricing ‘Right’ Know whether you’re selling a tool or a transformation. Rethink your customers’ lifetime value. Solve for the customer – even if it means being a little unfocused. Until it isn’t. Beware of the ‘grandfathered-in’ pricing structure.

Customer Experience 52

Customer Experience User Friction User Testing Enterprise 52

Product Talk

FEBRUARY 21, 2024

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities).

User Friction 217

User Friction Customer Experience Customer Feedback Analytic Tools 217