Product Talk

FEBRUARY 7, 2024

As the head of Medscape Professional Network Product Management, she defines and leads the vision and strategy for their healthcare professionals’ suite of products and manages global teams. Tweet This Phase 3: Fine-tuning their set of tools The product team continued to improve their tool kits over the following weeks and months.

Product Research 235

Product Research Reporting Tools User Testing Research Software 235

Userpilot

DECEMBER 12, 2023

A successful roadmap should include information on UX vision , strategy, goals, themes, milestones, and a timeline. Next, plot the UX initiatives on the roadmap using a project management or roadmapping tool like Asana or Roadmunk. They provide a visual guide that clearly communicates the UX team’s goals and initiatives.

Roadmap 102

Roadmap Customer Experience UX Product Research 102

The Product Coalition

MARCH 4, 2024

This vision led to the creation of WhatsApp , which quickly gained popularity for its ease of use and ad-free environment. Jan had accidentally created a messaging service. He quickly realized that the status app needed to be upgraded to an internet-based instant messaging tool leading to the development of WhatsApp Version 2.0.

Analytic Tools 109

Analytic Tools Data Visualization Customer Experience User Testing 109

Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. Your product or service has a form. And it may also use that form to display data in a process or flow. You can check it out for yourself here.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Usersnap

DECEMBER 8, 2021

Five wild predictions, two true stories and some solid solutions for product leaders. In the past years, two things were mandatory to build a robust product roadmap: having a product vision and communicating effectively to engage external (customers, partners, etc.) Product leadership is also becoming more data-driven.

Feedback Software 95

Feedback Software Data Visualization User Testing Research Software 95

Product Talk

APRIL 17, 2024

She regularly shares her learnings and insights on LinkedIn and recently took some time to chat with Teresa for this Product in Practice about her teams’ experience with continuous discovery. Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? You have this grand vision.

Product Research 212

Product Research User Testing Data Visualization Research Software 212

Userpilot

JANUARY 17, 2024

Provide self-service options to reduce pressure on your service reps and offer quicker customer support. Take advantage of AI and customer feedback tools to improve customer satisfaction. Constantly getting insights into the needs of your customers and analyzing the competitors ensures you stay up to date with your product.

Feedback Software 103

Feedback Software Research Software Analytic Tools User Testing 103

Product Talk

JANUARY 31, 2024

I have found it challenging to succinctly explain the insights while also showing enough of my work to get people bought in on the recommendations,” says Leann. “It The designer Leann was working with took the time to visually outline the broader opportunity and possible benefits in a compelling way.

Product Research 224

Product Research Reporting Tools Feedback Software Customer Communications 224

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. What we did was, for us, massively insightful, maybe more insightful than we ever realized going into it. I’m just picking some random SaaS tool we might use. For me, two thoughts occurred. Could we have noticed this earlier?

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

The Product Coalition

JANUARY 12, 2020

It’s totally tool-agnostic?—?you The screenshots in this article are from an OKR performance tool called OHNO which no longer exists. This guide is tool agnostic, you can track OKRs on a whiteboard if you like?—?you But a week into it, when they report on progress, they are still only running a 6-minute mile.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Gainsight

MARCH 13, 2024

Their vision for the future is one where AI augments human capabilities to drive both business and social value. Their insights reaffirmed our belief that AI, despite its technological roots, is a path to more human-centric interactions. AI can enhance how we interact with data and technology.

Customer Experience 52

Customer Experience Artificial Inteligence Customer Feedback Generative AI 52