Locked-In Syndrome: What we can learn from Boeing’s 737 Max decisions
Radical Product
APRIL 16, 2019
Locked-in Syndrome is common in organizations even when they’re seemingly doing all the right things (applying Lean and Agile to iteratively build their company and product). In the absence of a clear vision, and strategy, customer feedback can lead us astray. It helped Boeing find the local maximum.
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