article thumbnail

Getting Started With Customer Academy Content Using Gen AI

Gainsight

Mine Your Entire Content Ecosystem: From Marketing to Support I’d wager a big bet that you already have the content you need to launch your academy—or at least the foundation of it. Achieve Speed and Scale With Gen AI for Content Creation The global AI writing assistant software market continues to explode.

article thumbnail

How to Use AI to Create Great Customer Education Course Content

Gainsight

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b by 2028, up from $6.8b Your newly established academy can also be part of your marketing to potential customers, and you can use it to show them just how easy it will be to onboard themselves to your product.

article thumbnail

Product Briefing – September 28, 2023

Department of Product

OpenAI has updated ChatGPT to include the ability to ‘see, hear and speak’. The value of digital wallet tap-to-pay transactions will grow by over 150% by 2028. Increasing customer retention rates by just 5% can increase a company’s overall profits by 25% to 95% according to a new survey of product managers and marketers.