article thumbnail

The AI Revolution in Customer Insights with 7 Examples

Usersnap

Today’s race to get first to market demands for even greater speed and agility in every industry. A telecommunications provider can leverage AI software to discover a specific network problem that has been affecting customers’ experiences, leading to dissatisfaction and churn. Real-world application: Telco ?

article thumbnail

Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

You’re probably familiar with the terms “waterfall” and “agile.” And it was so clear that three weeks later Reed Hastings authored a blog post that said, “I’m sorry. Ben Johnson: This is something to think about during your product launches. I messed up. We’ve reversed this decision.