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A Deep Dive into the Software Development Life Cycle (SDLC)

The Product Coalition

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. It helps us meet customers’ demands, needs, and expectations. By following these steps, you’ll be able to understand the scope and define the problem based on needs and demands.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

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5 Customer Engagement Solutions For SaaS You Can Implement Right Away And Drive Growth

Userpilot

By engaging with your customer across multiple communication channels (in-app experiences, live chat, self-service support, etc) your goal is to create a seamless experience that leads towards increased user satisfaction and ultimately, customer retention. Building a help center in your app for better customer support.

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Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

How do you foster a team culture that focuses on delivering value to your customers when you have limited resources? Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale.

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Userpilot Integrations: How Userpilot Gets Along with Your Tech Stack

Userpilot

apps, products, APIs, devices) connect, allowing you and your team to be more efficient, productive, and agile. Option 2: Read our in-depth knowledge base documentation articles to find out more technical details about Userpilot integrations. That’s why it deserves a place on our list of the best customer engagement software.