Mironov Consulting

SEPTEMBER 22, 2020

After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term “MVP”. Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.)

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. How to build an onboarding team. Plot summary.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Product Bookshelf

FEBRUARY 7, 2017

One of the rules, written by Lawley, advises to work on problems you are passionate about. Lawley notes that passion is infectious and spreads across the whole team. It’s critical for product managers to explicitly spell out their positioning and review it with the entire team.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

For product management and UI/UX related skills, I have personally found LinkedIn Learning and Udemy to be helpful. You want to do some research regarding the industry, company, team and the role before the actual interview—get this done quickly as there are many more important things to focus on. Interview preparation.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

Userpilot

MAY 1, 2021

collecting and analyzing VoC data, helps your Customer Success team improve the user onboarding process. The Customer Success team’s role is to close the gap between customer expectation and customer experience. VoC has a granular approach as it focuses on specific questions, looking for specific answers from specific users.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52