Gainsight
APRIL 21, 2022
When it comes to travel, they say half the fun is getting there—though it usually depends on which airline you take! . Similarly, establishing customer success (CS) at the enterprise level can be quite an exhilarating journey, both challenging and rewarding. Because happy customers want more, which means upgrades and expansion.
Userpilot
FEBRUARY 27, 2023
The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. You should also get customization capabilities so that the surveys you create match your interface and don’t look odd.
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Userpilot
FEBRUARY 27, 2023
The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc You should also get customization capabilities so that the surveys you create match your interface and don’t look odd.
Userpilot
MARCH 24, 2023
In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. Users just get access to help, when they need it. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance.
Userpilot
MARCH 15, 2023
In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. Users just get access to help, when they need it. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.
Userpilot
FEBRUARY 27, 2023
The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. You should also get customization capabilities so that the surveys you create match your interface and don’t look odd.
Userpilot
MARCH 14, 2023
In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. Users just get access to help, when they need it. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced.
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