Userpilot

MARCH 21, 2023

TL;DR Interactive user guides leverage various UI patterns to educate customers on how to use your product. They can be categorized into two types: full product tours (detailed walkthroughs) and interactive manuals (contextual in-app guidance). However, it lacks essential UX patterns and some users have reported frequent bugs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 15, 2023

TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. Interactive user guides improve user onboarding and drive product adoption by engaging users with interactive content relevant to them. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. Interactive user guides improve user onboarding and drive product adoption by engaging users with interactive content relevant to them. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 14, 2023

TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. There are two types of interactive user guides ; full product tours and interactive manuals. UserGuiding is a cost-effective product adoption tool. Not all tools help you easily create interactive user guides.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

NOVEMBER 17, 2022

You can use Spekit to onboard employees with interacted walkthroughs, track their progress, and get invaluable insights from its analytics feature. All in all, Spekit has good functionality for employee onboarding but is lacking in collecting user sentiment throughout the onboarding process, as it doesn’t support surveys.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 21, 2023

TL;DR Customer feedback refers to the insights you gather from people after they use your product and interact with your customer service department. Customer feedback helps you discover friction points in your product and determine if your product is valuable to them. Not what you were expecting?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Usersnap

MAY 21, 2019

What this actually means, in terms of numbers, is just a handful of people who are extremely happy with your product and want to pass along their customer experience to everyone they know. Nielson Advertising’s research showed 92% of customers trust recommendations from people they know. Create a Feedback Loop.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74