Intercom on Product: Accelerating your strategy after COVID-19
Intercom, Inc.
JUNE 3, 2021
If you’re short on time, here are a few quick takeaways: You can’t balance short-term and long-term investments without considering the existing product strategy. If the product isn’t in good shape, R&D needs to prioritize getting it up to speed before focusing on the next thing. Paul: Yeah. Why wouldn’t you do it?
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