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What is Proactive Monitoring?

eG Innovations

Enabling Proactive Monitoring of IT Applications and Infrastructures. What is Proactive Monitoring? Proactive monitoring means a business is continuously searching for signs that indicate a problem is about to happen. Proactive monitoring is the opposite of reactive monitoring. Proactive /pr???akt?v/.

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Understanding Managed Service Providers (MSPs) and What They Do

eG Innovations

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. Definition of an MSP. How do Managed Service Providers Function?

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Top 10 eG Enterprise Monitoring Features for Multi-Tenant Managed Service Providers (MSPs)

eG Innovations

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support.

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Auditing Capabilities in IT Monitoring Tools for Security and Compliance

eG Innovations

Logging and Auditing in IT Monitoring Tools. It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools.

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Empower IT Help Desks: Deliver Business Value with IT Service Monitoring

eG Innovations

Making Help Desk Teams More Productive is a Priority. When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). Many of these tools also provide very detailed insights.

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Monitoring SAP Services End-to-End

eG Innovations

A guest blog from Chris Booth , Solution Architect at eG Innovations’ partner KedronUK covering how they use eG Enterprise’s SAP monitoring capabilities. Monitoring the performance and availability of SAP is therefore the key. Proactive monitoring may allow minor issues to be resolved before they become major issues.

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Citrix Monitoring Masterclass with George Spiers – Q&A

eG Innovations

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. Citrix Monitoring Masterclass. How to monitor Citrix sessions, HDX / EDT, servers, storage and so on. How to monitor Citrix Cloud. …… and lots more. Best practices for Citrix Logon Simulation.