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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. The automotive and insurance industries are a close second, with 83% CRR. Book a demo to learn how it works.

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Why Do Most Innovation Labs Fail?

Modus Create

Let the best creative minds dabble in the latest technologies, understand what works, and share insights with the mothership. The goal was not just to experiment with Unreal Engine but to solve real user problems. For example, ABI collaborated with several technology companies, including Modus Create, on its work.

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Become a Product Visionary with Alternative Futures Analysis

The Product Coalition

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. To help illustrate the process, let’s say we’re an established B2B software company that makes vehicle inventory and sales products for the US automotive industry. What is Alternative Futures Analysis?

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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. Think about automotive assembly line infrastructure. Or jet engines. To share data with partners.

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The Work of a Strategist

The Product Coalition

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

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How to Evaluate if Your Product Roadmap Aligns with Your Business Goals

Innovatemap

Below is a simple four step framework for evaluating your roadmap to help you prioritize initiatives that reap the maximum return on your engineering investment. If an initiative is crucial for the automotive industry, but 95 of your 100 customers are retail companies, should it make it on your roadmap? It depends! Conclusion.

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10 Digital Transformation Examples from 10 Industries

Modus Create

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line.