Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate
Userpilot
APRIL 11, 2023
SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. The automotive and insurance industries are a close second, with 83% CRR. Book a demo to learn how it works.
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