Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. Of course, none of this is possible without the right tool for the job.

Data Visualization 91

Data Visualization Analytic Tools User Testing Customer Experience 91

Userpilot

MARCH 16, 2023

TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. Let’s get into it!

Analytic Tools 94

Analytic Tools Feedback Software Customer Experience User Testing 94

Userpilot

JUNE 12, 2023

You’ll only want to consider the right tools for the job, of course. Userpilot is a product growth platform with fantastic features to help you create great onboarding experiences. What is goal-oriented user onboarding? Why should product teams build goal-oriented onboarding flows? Progress bar.

Analytic Tools 84

Analytic Tools Feedback Software Onboarding KPIs User Testing 84

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 95

Analytic Tools Onboarding KPIs Research Software Feedback Software 95

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? We also look at how to carry out the RFM analysis and some SaaS-specific examples. RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. Choose the most relevant customer segments to drive your product goals.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 96

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). What is customer activation?

Customer Experience 92

Customer Experience Analytic Tools User Testing Customer Feedback 92

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization User Testing 97

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. What are metrics?

Onboarding KPIs 96

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 96

Userpilot

DECEMBER 3, 2021

Let’s go over how you can leverage the HEART framework to improve your SaaS product. Ex-UX researcher at Google, Kerry Rodden, developed the HEART framework to map product goals with appropriate metrics and improve the UX. The Google HEART framework aims to enhance the overall user experience of a software program.

Research Software 97

Research Software Analytic Tools Feedback Software Product Research 97

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 95

Feedback Software Analytic Tools Research Software User Testing 95

Userpilot

FEBRUARY 15, 2023

Are you in the process of implementing in-app onboarding and looking for successful product tour examples for inspiration? We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job.

Feedback Software 94

Feedback Software Analytic Tools Onboarding KPIs User Testing 94

Userpilot

JUNE 28, 2023

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Analyze user feedback to determine which features need more attention in your in-app flows.

Onboarding KPIs 83

Onboarding KPIs Feedback Software User Testing Analytic Tools 83

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience User Testing 97

Userpilot

AUGUST 13, 2023

TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions.

Data Visualization 94

Data Visualization User Testing Customer Experience Feedback Software 94

Userpilot

FEBRUARY 9, 2022

New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. For simple products, the Aha Moment might even occur before signup.

Analytic Tools 94

Analytic Tools Research Software Onboarding KPIs Customer Experience 94

Userpilot

FEBRUARY 9, 2023

Organize the tools, methods, facilities, and participants in line with your goals. In most cases, dedicated third-party tools are cheaper and quicker to deploy than those built in-house. As the experiment is taking place, adjust its duration to ensure you have enough statistically significant data. Want to see how?

Product Research 91

Product Research User Testing Feedback Software Analytic Tools 91

Userpilot

JULY 13, 2023

Growth is the lifeblood of any company, and it is paramount for any SaaS company. It informs you whether your product growth is fine or if you should make tweaks to improve results. Churn rates evaluate the rate at which customers discontinue subscriptions or stop using a product or service.

Onboarding KPIs 93

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 93

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. But how do you know you’re picking the right tools? What is user analytics?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Userpilot is a product adoption platform with advanced analytics features.

Analytic Tools 80

Analytic Tools Data Visualization Feedback Software Research Software 80

The Product Coalition

JANUARY 7, 2021

According to Marc Andressen: “ Product/market fit means being in a good market with a product that can satisfy that market. It’s a temporary state where your product is solving a big enough problem with the right solution for your customers. Generating product hypotheses is a blog on its own.

User Testing 164

User Testing Product Marketing Marketing Customer Experience 164

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. The insights from the market research feed into the go-to-market strategy. Product Hunt is a good place to launch for SaaS start-ups.

Product launches 95

Product launches Product Research User Testing Research Software 95

The Product Manager Coach Blog

MAY 7, 2024

This role is designed for individuals with extensive experience and a deep understanding of the product’s domain who can adeptly navigate complex project landscapes. They are recognized for their strategic insight and ability to handle critical challenges that affect the product’s long-term success.

Product Management 52

Product Management Product Manager Data Visualization B2C 52

Mixpanel

OCTOBER 6, 2022

There are product goals and marketing goals. This makes sense in terms of goals, skill sets, and how to divide a team into manageable groups. No person thinks: cruddy blog post, but great product. Or great content, but buggy product. No person thinks: cruddy blog post, but great product.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Another impressive dimension of Userpilot’s software is event tracking and feature tagging. Let’s get into it! Book a personalized demo now.

Analytic Tools 94

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 94

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 98

Data Visualization Customer Experience Customer Feedback User Testing 98

Userpilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 14, 2023

And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. In this article, we’ll cover the definition of customer journey analytics, discuss ways to analyze the customer journey, and review customer journey analytics tools. Customer path analysis.

Data Visualization 92

Data Visualization Analytic Tools Customer Feedback Feedback Software 92

Userpilot

JULY 8, 2021

Best product manager courses for mid-career PMs in 2021. Best product manager courses for advanced/pro PMs in 2021. Product management guides the development of a product at the intersection of technology, UX, and business. Let’s take a look at what skills a product manager course should teach you.

User Testing 65

User Testing Research Software Analytic Tools Feedback Software 65

Userpilot

JUNE 28, 2021

In this article, we’ll look at the top 6 customer engagement marketing (CEM) strategies for SaaS and how you can leverage them to provide a personalized experience to your customers. 6 customer engagement marketing strategies for SaaS. CEM Strategy #1: Personalise user onboarding using data. What is customer engagement?

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

APRIL 27, 2023

In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done. TL;DR Customer feedback is the data you get from your users about your product and their experience. Let’s get right to it!

Feedback Software 75

Feedback Software User Testing Customer Feedback Analytic Tools 75

Gainsight

JUNE 28, 2021

A key part of this strategy is to build and use customer health scores, a functionality Gainsight created in its own customer success platform for all its customers. This blog will help you address the whats, whys, whens and hows of designing or redesigning your customer health score. Feedback for your product team.

User Testing 59

User Testing Customer Experience Customer Feedback Onboarding KPIs 59

Userpilot

MAY 29, 2023

In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products! Everything from behavioral analytics to microsurveys can be used to measure customer experience.

Analytic Tools 82

Analytic Tools Feedback Software User Testing Customer Experience 82

Amplitude

JUNE 29, 2017

Unlike average users who wait to hear from you, power users leave comments, in-app reviews and email you. With your cohorts you can track things like how many times each group used your app and their retention. Once you have your cohorts, track what each group does in your app. They reach out to you first and give you feedback.

User Testing 86

User Testing Customer Feedback Customer Experience Feedback Software 86

Userpilot

NOVEMBER 16, 2022

It means users are willing to part with their hard-earned pounds, dollars, or euros to pay for your service. Expansion : Once a user has started to pay for your service , you can focus your attention on growth. It means users are willing to part with their hard-earned pounds, dollars, or euros to pay for your service.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience User Testing 97

Userpilot

JANUARY 31, 2021

Product Ops facilitates communication across multiple teams and plays a key role in connecting resources and data. The work of product ops makes the product development process easier for the product team and helps to build user-friendly products. Product Ops is not the same as Product Management.

User Testing 52

User Testing Data Visualization Customer Feedback Customer Experience 52

Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. Get a Userpilot demo for event tracking and drive your product growth code-free.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

The Product Coalition

JULY 30, 2020

I’d like to share a few product management insights from Synch, a company I co-founded in 2017, to help entrepreneurs who are launching new marketplaces. Even though the article is intended for entrepreneurs, it could also provide fundamental insights to product managers who are tasked to improve metrics in a marketplace.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78