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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Userpilot 2.

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15 Best Intercom Alternatives for SaaS Companies (2023)

Userpilot

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

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10 Biggest SaaS Challenges: How to Protect Your Business and Ensure Growth

Userpilot

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

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Top 5 Startup App Development Companies in 2021

The Product Coalition

Are you seeking a trusted app development company for a long-term partnership? Here we provide a brief overview of the best app developers for startups for 2021. From day one, most startups are concerned with the question “How to find the best technology partner.” You’re in the right place!

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?

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What are Customer Insights [+ Examples and Best Tools]

Userpilot

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Collect customer feedback to recognize problematic areas of your app and act on them by addressing actual needs that are not being met (instead of just minor bugs).

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The Ultimate Guide to Effective Product Market Research in SaaS

Userpilot

Surveys (here – in-app survey templates from Userpilot ). Conducting your own market research using primary research tools can be a cost-effective strategy, allowing businesses to gather valuable insights directly and tailor their research to specific needs. Market research uses primary market research as an essential tool.