Gainsight
MAY 23, 2019
Gainsight PX pairs deep SaaS product analytics with personalized in-app engagements that enable product leaders to deliver exceptional user experiences, continuously improve their offerings, and drive adoption of their most valuable features. Mobile Analytics & Engagement. Enablement Engine. Available now.
Userpilot
FEBRUARY 28, 2023
Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. In this article, we’re going to unpack the techniques, examples, and tools you need to create effective feedback forms within your own SaaS.
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Gainsight
MAY 13, 2020
Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together. Vision and voice of the customer have made us the leader among customer success software vendors. Customer Experience Center.
Gainsight
APRIL 2, 2021
Because the product is so technical, the CS team includes the traditional CSM role as well as Technical Account Managers and Solutions Architects. Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different. Adoption Analytics Are Vital.
Mixpanel
DECEMBER 17, 2021
As Community Manager at Mixpanel, I get to engage with Mixpanel users on a daily basis. From in-the-weeds guidance on specific integrations to big picture best practices on product analytics, I love the kind of knowledge our members seek out—and what they share in return. Honestly, it’s the best.
Alchemer Mobile
FEBRUARY 2, 2021
Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.
The Product Coalition
NOVEMBER 6, 2019
Free Product Mentorship If you’re from one of the world’s least developed nations, reach out for free Product Management mentorship in 2020 I founded The Product Coalition in 2014, to make mastery of product management globally accessible, for all. This has all been achieved without a dollar in funding. Have you joined us on Slack yet?
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