Userpilot

NOVEMBER 3, 2022

Not implementing it is like having a retail business and wondering if your customers will like a touch of e-commerce. Read on and see the amazing ways a knowledge base can help you drive customer satisfaction and retention. Put user-friendliness first: Don’t get too creative and complicate the UX design. Empowered users.

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Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? Do you need it to support customer or employee onboarding processes? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms.

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Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. Agile is an iterative approach that focuses on collaboration, customer feedback, and small, rapid releases in order to satisfy the customer through early and continuous delivery of value. Customer Satisfaction. The big WHY.

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Userpilot

AUGUST 25, 2024

TL;DR A product support specialist is responsible for providing technical assistance and support to customers, troubleshooting issues, guiding users, and ensuring customer satisfaction in the SaaS industry. Product support specialists utilize various tools to enhance their efficiency.

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Userpilot

AUGUST 28, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding manager. TL;DR A customer onboarding manager is the person behind developing and implementing onboarding strategies to help SaaS customers move seamlessly from sign-up to effective product use.

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Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time to talk with a wide range of users , including existing users, potential users, and also users who have churned. In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them.

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Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Looking to improve user onboarding and product adoption? Book a demo today! Book a demo today!

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