Gainsight

AUGUST 16, 2021

When it comes time to execute your product engagement strategy, you may feel like you’re caught under a pile of responsibilities. Enter the hero: your in-product tool. Your in-product tool can lift work off of you and your team, freeing you up to drive stellar in-app engagements. Product managers and leaders are busy.

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Iteratively Blog

MARCH 15, 2020

Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics. They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ?

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Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

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Birst BI

AUGUST 23, 2018

For example, there are a plethora of software tools available to automatically develop predictive models from relational data, and according to Gartner, “By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.” [1]

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ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

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Gainsight

APRIL 2, 2021

While Workday used Gainsight as their customer success platform, each team’s use was disjointed and not uniform. Kari and the team created a strategy for the entire organization, gathering data and going from multiple dashboards to two for practical use. Deciding on Strategy. The whole process took about a year.

Data Visualization 52

Data Visualization Customer Feedback Feedback Software Customer Experience 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

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Analytic Tools Data Visualization Feedback Software Research Software 74

Gainsight

JULY 27, 2022

Not only must you focus on areas such as user experience, strategy, and analytics, but you also need to care about how the product is built, marketed, sold, and serviced. Thus, you focus on, say, government contractors, not Booz Allen Hamilton. This article originally appeared in FastCompany. that keeps the fish fed.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Customer Experience 59

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 93

People-First Product Leadership

SEPTEMBER 17, 2023

Sign up for internal training that covers company-wide policies and systems. What are some tricky points to keep in mind when exploring point solutions? Or, does your company use identity and access management software, such as Okta. Suggested approach for meet & greets: Take good notes! What is working well?

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Gainsight

MAY 13, 2020

Those existing customers will be scrutinizing outcomes to ensure your software is delivering results and if you can’t deliver value to them, they will likely churn. As they put it “ most enterprise software sucks because product teams design it based on feedback from buyers. What is ‘The Build Trap’? Jenny Beazley, Sr.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

AUGUST 17, 2021

Wondering how you can boost your product growth with user analytics for SaaS? User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. User analytics focuses on user behavior inside your product or your website. What is user analytics?

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Analytic Tools Data Visualization Feedback Software User Testing 98

Amplitude

MARCH 26, 2020

She’s rushing to get a pitch together and she’s sure her strategy is the right strategy. Once in a while they poke their head into the tool and find something interesting (or hastily pull together a business case). Teams own their instrumentation efforts (with lightweight governance ). The query is getting very complex.

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Data Visualization Customer Experience Product Research Customer Feedback 86

Userpilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

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Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Gainsight

OCTOBER 17, 2019

Throughout this blog post, I’ll share examples of the Gainsight PX dashboard that we show to our board members. You can make this article into an interactive experience by starting a free trial of Gainsight PX and playing around with these dashboards yourself! CHECK OUT GAINSIGHT PX. Board Agendas: Then and Now. What’s similar?

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Userpilot

MARCH 21, 2023

Is Mixpanel pricing competitive enough to make it a viable analytics tool for SaaS companies? TL;DR Mixpanel is a product analytics tool that allows product managers easily analyze how people engage with their digital products. It offers a wide range of analytics features. Mixpanel dashboard.

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Userpilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. But is Amplitude the right tool for your company? How does it compare to other analytics tools out there, like Userpilot, Heap, or Mixpanel? What is Amplitude Analytics? Source: Amplitude.

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Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Amplitude

JULY 11, 2019

I frequently see leadership teams purchase analytics software hoping that this new access will make everyone excited to use data regularly. Establish a Data Governance Strategy. In working with a lot of Product Teams, I see the most data-driven Product Managers include an “analytics section” at the bottom of their specs.

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Data Visualization Onboarding KPIs Government Customer Feedback 66

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . What Is Gaming Analytics?

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Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. ” – This rolled off the tongue of Mathew Sweezey, the Director of Market Strategy at Salesforce. What is Online Engagement Software?

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 83

The Product Coalition

FEBRUARY 3, 2022

Using analytics, one can capture actual behavior of customers, ask targeted questions, collect accurate feedback, and repeat the process with much less effort next time. Also, once the analytics process is set up, it is easy to monitor unlike traditional surveys in which one needs to repeat the entire process from scratch.

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Userpilot

JUNE 28, 2021

The answer you’re looking for lies in behavioral analytics, or more specifically, user behavior analytics. Behavioral analytics analyzes the data collected from your users to tell you what they are doing inside your product and why they are doing it. Behavioral analytics can turn a good product into a great one.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Reveal

NOVEMBER 17, 2021

Reveal Embedded Analytics. While businesses continue making analytics and BI their top investment priority, new techniques, and trends emerge, making data analytics faster, easier, and even more powerful. . From this article, you’ll learn: What is augmented analytics ? Who is augmented analytics for?

Data Visualization 60

Data Visualization Analytic Tools Reporting Tools Research Software 60

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

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Data Visualization Reporting Tools Analytic Tools Software Review 52

Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. The business intelligence (BI) and data analytics world continue to undergo massive transformations every year. Spreadsheets finally yield their buried treasure and evolved into insightful data visualizations and interactive high-impact dashboards. Context-Enriched Analytics.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

Gainsight

SEPTEMBER 21, 2020

Sanders explained to Nick and Ashvin how and why they adopted Gainsight: its tools, customer-centric ideology, and methodologies. “It’s It’s all about implementation, governance, and assurance,” said Eric Mohamed , a CSM with Plex Systems. Who is Plex Systems? Plex Systems, Inc.® A Team on a Mission.

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Analytic Tools Feedback Software Systems Review Data Visualization 52

Userpilot

JULY 30, 2023

Even organizations with existing systems for managing data could fall victim to data silos if individuals or departments go rogue. Modern businesses can now choose from countless data platforms like NoSQL databases, cloud object storage, big data storage, and special-purpose databases depending on their specific needs. IT deployments.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 87

eG Innovations

AUGUST 11, 2022

Recently, we hosted a great Citrix Monitoring Masterclass presented by George Spiers (Citrix CTP and Independent Citrix Architect) and Nanda Kumar (Director of Solution Delivery, eG Innovations). A demo and overview of Citrix Director and Citrix Performance Analytics and a discussion on licensing and value, use cases, limitations.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Gainsight

AUGUST 14, 2021

What governance should we put in place when multiple teams want to use them? In part one of a three-part blog series, we walk you through the first secret to unlocking governance around your in-product user guide experience: people. The easiest way is to use an in-product analytics tool, such as Gainsight PX.

Customer Experience 52

Customer Experience Government Data Visualization Customer Feedback 52

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. 10 Is there a way to monitor NVIDIA grid card usage?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Gainsight

FEBRUARY 9, 2021

I first became a CS Ops leader in 2014, and I’ve seen time after time the value of the software, enablement, templates, data, and more that I’ve helped provide. In large part, they credit their success to their deep understanding of leaders’ strategy and the desired business outcomes. What do you do ?” So how does PTC do it?

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Analytic Tools Data Visualization Government Software Review 52

Modus Create

AUGUST 22, 2022

Business as usual” has a nasty habit of disconnecting operations from strategy. . 7 Steps to Implement OKRs Using Atlassian Tools. Similarly, you also need to define the hierarchy logic, i.e., what rules govern the relationship across different issue levels. Advanced Roadmaps is a planning tool for Jira Cloud.

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Revulytics

JULY 6, 2017

And, like McEnroe, for many software license compliance pros those “worst losses” tend to occur overseas. Both the rates of unlicensed commercial software use, as well as the commercial value of unlicensed software are highest in the Asia-Pacific region, according to research from the BSA. But that value is huge.

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