Userpilot

MAY 1, 2024

There is a ton of product management advice out there, but most of it is generic tips repeated over and over again. With a self-named newsletter and podcast, Lenny is a widely followed product expert. Lenny is a newsletter writer, podcast host, angel investor, and product consultant.

Feedback Software 75

Feedback Software Analytic Tools User Testing Customer Feedback 75

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Book the demo! A UX strategy is a plan that guides product design and development. Consequently, it can differentiate your product in the market and give you an edge over competitors. What is a UX strategy?

Research Software 83

Research Software Analytic Tools Feedback Software User Testing 83

Userpilot

JANUARY 23, 2024

Create a clear product positioning statement that focuses on your target audience, your product’s unique value, its differentiation, and the key benefits it delivers. Coda employs competitor-based positioning by comparing itself against tools like Google Docs and Notion. What is product positioning?

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Customer Feedback 88

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 87

ChatGPT Data Visualization Onboarding KPIs Research Software 87

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Too many product tours are passive, untargeted and ineffective. Beyond the Software – How to Get the Best Results from Product Tours.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? The main differentiator?

Analytic Tools 86

Analytic Tools Feedback Software User Testing Customer Experience 86

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Book the demo! Let’s get into it! What are market gaps? Canva is another one.

User Testing 89

User Testing Data Visualization Feedback Software Research Software 89

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them. Check out our list!

Feedback Software 65

Feedback Software Analytic Tools Research Software User Testing 65

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. It should also give you tools to measure progress. Ready to dive in to learn more?

Feedback Software 86

Feedback Software Analytic Tools Product Research User Testing 86

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it! Userpilot is a growth platform with advanced feedback and analytics functionality.

Analytic Tools 81

Analytic Tools Feedback Software Research Software Product Research 81

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them.

Analytic Tools 82

Analytic Tools Data Visualization Research Software Onboarding KPIs 82

Izenda

JUNE 28, 2020

In software development, a product manager is inherently the CEO of the product: the person who is responsible for strategizing and defining the product roadmap. The product manager is like the missing middle piece required to hold the supporting pieces together. Role of a Software Product Manager.

Analytic Tools 56

Analytic Tools Feedback Software Product Management Product Manager 56

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? We also look at how to carry out the RFM analysis and some SaaS-specific examples. RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. Book the demo! What is RFM analysis? Great, let’s get right to it!

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 91

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s get into it!

Customer Experience 84

Customer Experience Analytic Tools User Testing Customer Feedback 84

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Product Research 78

Product Research Customer Feedback Data Visualization User Testing 78

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Robust analytics, campaign management, and personalization engines enable orchestration. Top brands orchestrate journeys seamlessly thanks to technology. Here are three of the best.

Data Visualization 80

Data Visualization User Testing Analytic Tools Customer Feedback 80

PMLesson's Ace the PM Interview

JULY 22, 2020

One of the most frequently asked questions from those aspiring to enter the product management field is: how technical do I need to be if I want to be a PM? PMs build and manage technical products. To do so, they interact with software engineers and data scientists on a daily basis. Do I Need to Be Able to Code?

Reporting Tools 90

Reporting Tools Research Software Analytic Tools Data Visualization 90

Userpilot

NOVEMBER 14, 2022

What’s product planning? How do you apply your product management skills and knowledge to build a robust product plan? What tools do you have at your disposal? Perform a competitive analysis of the currently available solutions to the user problem. Book the demo ! What is product planning?

Product Research 93

Product Research User Testing Research Software Onboarding KPIs 93

Userpilot

NOVEMBER 21, 2023

More importantly, you will find here 2 different checklists: one for new products and the other for updates or feature releases. We also share some best practices for product managers on how to pull off a successful product launch. Once the product is out, use product analytics to track your success metrics.

Product launches 83

Product launches User Testing Product Research Analytic Tools 83

Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. Steps to follow when using the Kano model: Identify potential product features.

Customer Satisfaction 91

Customer Satisfaction User Testing Customer Experience Customer Feedback 91

Userpilot

OCTOBER 5, 2023

Reducing the CAC payback period can help SaaS companies boost their financial performance and drive growth. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. Book the demo to see how!

Feedback Software 93

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 93

Userpilot

FEBRUARY 10, 2023

User personas , which target the person using your app, are designed to represent your users’ JTBDs, responsibilities, and goals. It portrays the needs, values , and behaviors that differentiate bad-fit customers from your ideal customer. What are the different types of personas in product management?

Research Software 89

Research Software User Testing Analytic Tools Feedback Software 89

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Robust analytics, campaign management, and personalization engines enable orchestration. Top brands orchestrate journeys seamlessly thanks to technology. Here are three of the best.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

SEPTEMBER 11, 2023

Meanwhile, your post-launch phase is about evaluating your launch success and driving sustained product adoption. Choosing the right tool to work with can make your life easier. Userpilot, for example, helps you to onboard users , segment them , and collect relevant user data through surveys and in-app analytics.

Product launches 97

Product launches Product Research Data Visualization Research Software 97

Mironov Consulting

MAY 2, 2019

Product are products, yes? When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To answer threats from software-only competitors.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. Let me guide you through the brass tacks of the only, may I say, “growth hack” that can safely lead your product to success. Some people say that Marketing makes the world go round. Distributed decentralized food delivery”.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Userpilot

OCTOBER 13, 2022

What is product parity? How can product managers avoid building parity products? We talk about product parity or brand parity when a brand’s product offers exactly the same functionality as competing products. Product parity also limits your marketing and branding strategies.

Product Research 83

Product Research User Testing Feedback Software Research Software 83

Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? To build a delightful product, make your UI intuitive. Book the demo!

User Testing 84

User Testing Customer Experience Feedback Software Customer Feedback 84

Userpilot

JUNE 19, 2019

Customer onboarding is an integral part of any SaaS business, and so we thought we’d share some of the best customer onboarding tools to help you out. Perhaps the easiest way to differentiate between them is to think of a user timeline. When a person initially signs up to use your product, they become a user.

Analytic Tools 67

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 67

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Gainsight

JUNE 20, 2019

Product analytics is a necessary part of modern product management. As agile working environments grow increasingly popular, product managers find themselves facing new challenges such as: Staying competitive in a constantly-shifting landscape. Nobody wants to spend hours setting up software.

Data Visualization 45

Data Visualization Analytic Tools Feedback Software Reporting Tools 45

Userpilot

SEPTEMBER 14, 2022

Successfully launching a product requires proper planning which usually follows specific steps and checklists. Both Product Marketing and Product Management teams need to work together. Product marketing is responsible for market research, product development, branding, advertising, and pricing.

Product Research 81

Product Research Feedback Software Research Software Product Marketing 81

Gainsight

APRIL 19, 2019

Product planning is the process of mapping out a product from idea to launch. It encompasses all of the steps and tasks that product managers take to make sure that a product is successful once it’s on the market. Product planning isn’t just a one-and-done type of activity. What is an Agile Product Roadmap?

Feedback Software 40

Feedback Software Analytic Tools Data Visualization Customer Feedback 40

Userpilot

APRIL 21, 2023

What is product analysis and what are its benefits? We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. Try Launch Management today!

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59