Userpilot

APRIL 30, 2024

Wondering how to properly measure user experience and what metrics to track? Let’s explore what the user experience is, the types of metrics you can use, and how to measure them to improve product engagement. Select tools that can consistently track chosen metrics. Why measure user experience?

Customer Experience 52

Customer Experience Data Visualization Onboarding KPIs User Experience 52

Userpilot

NOVEMBER 28, 2023

That’s why we’re going to show you 12 of the most important product analytics metrics that you’ll need in order to measure your product success. There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. Documented customer queries, issues, or needs related to your product.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

MAY 12, 2024

TL;DR Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Let’s dive in! Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Reveal

MARCH 9, 2023

Reveal Embedded Analytics Integration is the most important thing to consider when choosing an embedded analytics vendor to partner with. When analytics into an existing application, the user experience, workflows, and branding must flow seamlessly without adding complexity or confusion to your customers.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

Userpilot

NOVEMBER 7, 2023

In SaaS, acquiring customers through marketing is not enough for sustainable growth. There are five steps to create a customer engagement marketing strategy: Define your engagement objectives and use the SMART goal framework to define it. Craft a user persona based on quantitative and qualitative research.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

The Product HQ

JUNE 1, 2024

In the case of someone like a Software product manager, this may prove challenging. They work with typical product management software and also manage the product roadmap as well as the product team. In this article, we’ll take a closer look into the roles, duties, and abilities of a software product manager.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. A/B tests allow you to identify the best versions of your UI and in-app content.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Userpilot

APRIL 14, 2023

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. In this article, we’ll go over why you need a SaaS customer onboarding strategy, the key components of a successful customer onboarding process, and how to create your customer onboarding strategy in 10 steps.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

The Product HQ

APRIL 20, 2024

Looking to become a SaaS product manager? The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. How to Become SaaS Product Manager?

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. Pick the best UAT tool for you ?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 22, 2023

How does it support data collection and informed decision-making in SaaS organizations? TL;DR A data tracking plan is a document outlining a company’s analytics strategy. Organization properties are account-level characteristics that enable software customization or can help you identify account expansion opportunities.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Use a color-coded system for a handy visual aid. What is product friction in SaaS? Let’s dive in! What is a friction log?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

FEBRUARY 5, 2023

Behavioral key performance indicators (KPIs) can help you understand user experience and measure feature adoption. Then you can use its valuable insights to make data-driven decisions for your SaaS business. Tracking behavioral KPIs is essential for understanding customers and improving their user experience with your products.

Onboarding KPIs 98

Onboarding KPIs KPI Analytic Tools Feedback Software 98

Userpilot

JUNE 22, 2023

Use a resource center with different content types, such as documents, guides, and video tutorials , so existing customers can self-serve. Show different modules based on user segments to provide relevant help and reduce information overload. Create a community forum where other users can help answer customer questions.

Analytic Tools 96

Analytic Tools Feedback Software Customer Experience Data Visualization 96

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Why did we choose them?

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. When it comes to software products, we must rely on user analytics. Table of Contents.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

NOVEMBER 8, 2023

In this article, we'll explain what behavioral personas are, the invaluable insights , and how to use them to drive growth in your SaaS. TL;DR A user behavioral persona is a document representing a distinct group of users who share similar behaviors, motivations, and goals. Of course, having the right tooling helps.

Data Visualization 105

Data Visualization Analytic Tools Research Software Customer Experience 105

Userpilot

DECEMBER 12, 2023

Common research techniques include user behavior analysis, surveys, and interviews. Having identified the problems, use a framework like RICE or ICE to prioritize those that will make the biggest impact on user experience when solved. There are several reasons why your SaaS product needs a UX map. UX roadmap.

Roadmap 105

Roadmap Customer Experience UX Product Research 105

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

MAY 7, 2024

To collect VoC insights, you can: Use in-app surveys. Plan user interviews and focus groups. Get a demo today to see how you can collect user feedback, analyze the data, and take in-app action to drive product-led growth with Userpilot! This allows product owners to find solutions in the field and not in the boardroom.

Product Research 102

Product Research Data Visualization User Testing Customer Feedback 102

Userpilot

NOVEMBER 21, 2023

Once the product is out, use product analytics to track your success metrics. Your feature launch marketing strategy should use a range of channels, like in-app announcements , emails , and social media posts. To evaluate your in-app messages, use flow analytics. Online analytics is a good start.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

Userpilot

DECEMBER 6, 2022

The term “beta testing” is often associated with programmers who are testing out a new version of their software. Having clear goals , the right testers, an appropriate timeframe, and proper documentation will guarantee that your beta test is a success. limited to employees rather than end-users). Pre-defined goals.

User Testing 96

User Testing Data Visualization Analytic Tools Feedback Software 96

Userpilot

AUGUST 16, 2021

Wondering how you can optimize user activation for your SaaS to increase your trial to paid conversion rates? User activation is one of the most important SaaS metrics for determining long-term revenue and success. In fact, a 25% increase in user activation brings about a 34% increase in MRR over a year.

Analytic Tools 98

Analytic Tools Customer Experience Onboarding KPIs User Testing 98

The Product HQ

MAY 10, 2024

Step 1: Get Certified in Technical Product Management The world of technology is in a constant state of evolution. With it, we’ve also seen a significant increase in the number of products that incorporate technology in some way, shape, or form. This goes beyond the traditional SaaS industry.

Research Software 52

Research Software Analytic Tools Customer Experience Product Management 52

Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? How can you connect the dots between your best channels and best users? What tools can enhance a marketing strategy at scale? They’re also not throwing spaghetti at the proverbial wall to see what sticks; they’re relying on data and marketing analytics.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? How can you connect the dots between your best channels and best users? What tools can enhance a marketing strategy at scale? Table of Contents 1. Revenue-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Userpilot

JULY 8, 2022

Feature-Driven Development (FDD) is an Agile development framework. Features” in FDD are like user stories in other Agile frameworks. In FDD, the end-user is more directly involved in the process while in Scrum the Product Owner acts as the voice of the customer. The main difference is the role of the end-user.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

UX Planet

APRIL 3, 2024

Actionable tip: Use SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound) to articulate what you want to achieve, whether it’s increasing conversion rates, improving user satisfaction, or identifying friction points in the user flow. SMART framework. Journey map of a trip manager platform.

User Testing 87

User Testing Customer Feedback Customer Experience Data Visualization 87

Userpilot

AUGUST 13, 2023

Examples of different prioritization frameworks. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Validate them with data from other sources, like analytics or insights from customer-facing teams.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

The Product Guy

JULY 17, 2017

Nowadays, we all consume applications and platforms (software) over the web. Software installation” is quickly becoming an old concept, especially for end users. This is the world of Software-as-a-Service (SaaS). This is the world of Software-as-a-Service (SaaS). Marketing).

Analytic Tools 100

Analytic Tools Research Software Feedback Software Onboarding KPIs 100

Usersnap

JUNE 30, 2022

Using PLG can help grow your business and further unlock a user experience that is hard to beat. What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? Let’s explore together.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? How can you connect the dots between your best channels and best users? What tools can enhance a marketing strategy at scale? Table of Contents 1. Revenue-led.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Userpilot

JUNE 22, 2023

A good customer churn rate is 3% or less for SaaS companies. You can identify potential churn in the following ways: Monitoring user interactions and identifying sudden spikes or drops in activity. Using in-app surveys to collect and analyze customer feedback. Using in-app surveys to collect and analyze customer feedback.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78